This Privacy Policy explains how Winzoria ("we", "us", "our") collects, uses, stores, and protects the personal data of visitors and registered players at winszoria.nl. Winzoria is operated under a Curaçao eGaming licence (issued 2024) and is committed to handling your personal information responsibly, transparently, and in accordance with applicable data-protection legislation. Please read this policy carefully before registering an account or using any of our services.
Winzoria Casino operates the website winszoria.nl. For the purposes of this Privacy Policy, Winzoria is the data controller in respect of the personal data you provide when accessing or using our platform. We hold a Curaçao eGaming licence and are subject to the obligations that licence imposes, including requirements relating to data integrity, system security, and the protection of player information.
If you have any questions about this policy or about how we handle your personal data, you may contact us at any time via our 24/7 live chat service at winszoria.nl or by email at the address provided in the Contact section at the end of this document.
We collect personal data in a number of ways — directly from you when you register or transact, automatically when you use our platform, and, in some cases, from third parties as part of our verification and compliance processes.
We process your personal data only where we have a lawful basis for doing so. The table below sets out our principal processing activities and the basis on which we rely.
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Creating and managing your player account | Name, date of birth, address, email, password, currency preference | Performance of a contract |
| Processing deposits and withdrawals (including via Visa, Mastercard, bank transfer, Bitcoin, Ethereum, Litecoin, and other cryptocurrencies) | Payment details, transaction history | Performance of a contract |
| KYC and age verification before first withdrawal | Identity documents, proof of address, date of birth | Legal obligation; performance of a contract |
| Applying welcome bonuses, reload offers, cashback deals, free-spin drops, and VIP programme benefits | Deposit history, gameplay data, loyalty tier | Performance of a contract; legitimate interests |
| Providing 24/7 customer support via live chat and email | Communications data, account data | Performance of a contract; legitimate interests |
| Complying with anti-money-laundering (AML) and counter-financing-of-terrorism (CFT) obligations under our Curaçao eGaming licence | Identity documents, transaction data, source-of-funds information | Legal obligation |
| Fraud detection, security monitoring, and chargeback management | IP address, device data, payment data, transaction patterns | Legitimate interests; legal obligation |
| Responsible gambling — enforcing self-exclusion, deposit limits, and session limits | Account data, gameplay data, responsible-gaming preferences | Legal obligation; legitimate interests; vital interests |
| Sending transactional communications (account confirmation, withdrawal notifications, KYC requests) | Email address, account data | Performance of a contract |
| Sending promotional communications about bonuses, free spins, and offers (where you have opted in) | Email address, gameplay preferences | Consent |
| Improving our platform, games lobby, sportsbook, and mobile experience | Usage data, device data | Legitimate interests |
| Maintaining records as required by our licence and applicable law | Account data, transaction data, KYC documents | Legal obligation |
Winzoria requires all players to complete KYC verification before their first withdrawal is processed. This is a condition of our Curaçao eGaming licence and forms part of our obligations under applicable anti-money-laundering rules. We strongly recommend completing KYC as early as possible after registration so that there is no delay when you wish to withdraw winnings — including within our target payout window of under one hour.
KYC verification typically requires:
Documents submitted for KYC are handled securely, stored in encrypted form, and accessed only by personnel with a legitimate need to review them. We will never use your KYC documents for any purpose other than verification, regulatory compliance, and fraud prevention.
Winzoria supports the following payment methods, each of which involves the collection of financial data to process your transaction:
| Method | Data Collected |
|---|---|
| Visa / Mastercard | Card number (tokenised), expiry date, billing name — processed by our PCI-DSS-compliant payment processor |
| Bank Transfer | Bank account details, IBAN, account holder name |
| Bitcoin (BTC) | Wallet address, transaction hash, blockchain confirmation data |
| Ethereum (ETH) | Wallet address, transaction hash, blockchain confirmation data |
| Litecoin (LTC) | Wallet address, transaction hash, blockchain confirmation data |
| Other Cryptocurrency | Wallet address, transaction hash, blockchain confirmation data |
Full card numbers are never stored on our servers. All card transactions are tokenised and handled by our payment processors in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Cryptocurrency transactions are recorded on the relevant public blockchain; wallet addresses associated with your account are stored securely and linked to your player record for AML-screening purposes.
Minimum deposit and withdrawal amounts are €20. Maximum deposit amounts vary by method (up to €5,000 for cards and up to €10,000 for bank transfer and cryptocurrency). Maximum withdrawal amounts are €5,000 per transaction for cards and €10,000 for bank transfer and cryptocurrency, with a target processing time of under one hour under normal circumstances.
We do not sell your personal data to third parties. We share your data only where necessary and only with the categories of recipient described below.
We engage third-party organisations to provide services on our behalf. These parties act as data processors and are contractually bound to process your data only on our instructions and to maintain appropriate security measures. They include:
We may disclose your personal data to regulatory authorities, law enforcement agencies, or other public bodies where we are legally required to do so — for example, as part of our obligations under our Curaçao eGaming licence, in response to a valid court order, or to assist with an investigation into fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, or sale of all or part of Winzoria's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you in advance of any such transfer if it materially affects how your data is used.
We may share your data with third parties for purposes not described above where you have given us your explicit consent to do so.
We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. In practice, this means:
When data is no longer required, we will delete or anonymise it securely. In some cases we may retain anonymised, aggregated data for analytical purposes; such data cannot be used to identify you.
Winzoria takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
Despite these measures, no internet-based service can guarantee absolute security. You are responsible for keeping your account password confidential and for ensuring that you log out of your account on shared devices. If you suspect that your account has been compromised, please contact our support team immediately via live chat at winszoria.nl.
Winzoria uses cookies and similar tracking technologies on winszoria.nl to make the site function correctly, to remember your preferences, and to help us understand how players interact with our platform. The following categories of cookie are used:
| Category | Purpose | Basis |
|---|---|---|
| Strictly Necessary | Enable core site functionality — account login, session management, security, and payment processing | Not subject to consent (essential for the service) |
| Functional / Preference | Remember your language, currency, and display preferences | Consent or legitimate interests |
| Analytics / Performance | Collect aggregated data on how visitors use winszoria.nl to help us improve the platform | Consent |
| Marketing / Targeting | Deliver relevant promotional content and track the effectiveness of our campaigns | Consent |
When you first visit winszoria.nl, you will be presented with a cookie consent banner through which you can accept or decline non-essential cookies. You can update your cookie preferences at any time through the cookie settings link available in the website footer. Please note that disabling strictly necessary cookies may affect the functionality of the site, including your ability to log in or complete transactions.
Most web browsers also allow you to control cookies through their settings. For more information about managing cookies, visit www.aboutcookies.org.
Winzoria is committed to promoting safe and responsible gambling. Where you interact with our responsible-gambling tools — including setting deposit limits, loss limits, session-time reminders, or requesting self-exclusion — the data associated with those preferences is treated as particularly sensitive and is processed exclusively for the purposes of:
Self-exclusion requests and account restrictions are actioned promptly. Data relating to a self-excluded player is retained for the duration of the exclusion period and for the legally required period thereafter, during which time it is used to prevent the re-registration of the excluded individual.
If you feel that your gambling is becoming a problem, please contact our support team at any time via 24/7 live chat at winszoria.nl, or reach out to a recognised responsible-gambling support organisation.
With your consent, we may send you promotional communications by email relating to Winzoria bonuses (including our welcome package of up to €10,000 across ten deposit tiers), free-spin promotions, reload offers, cashback deals, sportsbook promotions, VIP programme updates, and other relevant offers at winszoria.nl.
You may withdraw your consent and opt out of marketing communications at any time by:
Withdrawal of consent for marketing does not affect the lawfulness of processing that took place before you withdrew consent, and will not affect transactional communications necessary for the operation of your account (such as withdrawal confirmations, KYC requests, or security alerts).
Winzoria operates under a Curaçao eGaming licence, and some of our service providers — including game-content suppliers, payment processors, and infrastructure partners — may be located in countries outside your country of residence. Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data to a standard consistent with applicable data-protection law. If you would like further information about the safeguards we apply to international transfers, please contact us using the details in Section 15.
Winzoria's services are strictly available to adults aged 18 and over. We do not knowingly collect or process personal data relating to persons under the age of 18. Age verification is a mandatory step in our KYC process, which must be completed before any withdrawal is permitted. If we become aware that we have collected personal data from a person under the age of 18, we will close the relevant account, void any transactions, and delete the data as promptly as practicable. If you believe that a person under 18 has registered an account at winszoria.nl, please contact us immediately.
Depending on the data-protection laws applicable to you, you may have the following rights in relation to the personal data we hold about you:
To exercise any of these rights, please contact us using the details provided in Section 15. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request. There is no charge for exercising your rights in ordinary circumstances.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us by one of the following means:
We aim to acknowledge all privacy-related enquiries promptly and to resolve them as quickly as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or our legal and regulatory obligations. When we make material changes, we will notify you by posting the updated policy on winszoria.nl and, where appropriate, by sending a notification to the email address associated with your account. The date of the most recent revision will be displayed at the foot of this page. We encourage you to review this policy periodically. Your continued use of winszoria.nl after any changes take effect constitutes your acknowledgement of the updated policy.
Winzoria is operated under a Curaçao eGaming licence. This Privacy Policy is governed by and construed in accordance with the laws applicable under that licensing framework. Nothing in this policy limits any rights you may have under the data-protection or consumer-protection laws of your country of residence.
Last updated: 2025. Winzoria Casino — winszoria.nl.
